Difference between revisions of "Aura/Support"
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(Created page with " Review the various Online Resources * Aura Troubleshooting * Aura FAQ * Aura User Guide * Aura/AuraVideos|Aur...") |
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aurasupport@flexinnovations.com | aurasupport@flexinnovations.com | ||
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Due to the Flexible nature of the Aura, when seeking support, it will likely go faster and smoother if you advise: | Due to the Flexible nature of the Aura, when seeking support, it will likely go faster and smoother if you advise: | ||
| − | + | *Aura Type: Extra or Open Stock | |
| − | + | *Brand and Model of Transmitter in use | |
| − | + | *Brand and Model of Receiver(s) in use | |
| − | + | *Type of Reciever connection and port (PWM, Xbus, Sbus, Remote, SRXL, SumD, PPM, etc) | |
| − | + | *Configuration method in use? Factory set Extra? Quick Set? New Model Wizard in Config Tool? | |
| − | + | *Description of issue, etc | |
| − | + | *For many questions we will want to know the LED states of the various devices around the issue. | |
Revision as of 15:13, 5 January 2016
Review the various Online Resources
Contact Flex Innovations
aurasupport@flexinnovations.com
Due to the Flexible nature of the Aura, when seeking support, it will likely go faster and smoother if you advise:
- Aura Type: Extra or Open Stock
- Brand and Model of Transmitter in use
- Brand and Model of Receiver(s) in use
- Type of Reciever connection and port (PWM, Xbus, Sbus, Remote, SRXL, SumD, PPM, etc)
- Configuration method in use? Factory set Extra? Quick Set? New Model Wizard in Config Tool?
- Description of issue, etc
- For many questions we will want to know the LED states of the various devices around the issue.
