Difference between revisions of "Aura/Support"
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| − | [mailto:aurasupport@flexinnovations.com?subject=Aura%20Product%20Support&body=Due%20to%20the%20Flexible%20nature%20of%20the%20Aura%2C%20when%20seeking%20support%2C%20it%20will%20likely%20go%20faster%20and%20smoother%20if%20you%20advise%3A%0A-Aura%20Type%3A%20Extra%20or%20Open%20Stock%0A-Brand%20and%20Model%20of%20Transmitter%20in%20use%0A-Brand%20and%20Model%20of%20Receiver(s)%20in%20use%0A-Type%20of%20Reciever%20connection%20and%20port%20(PWM%2C%20Xbus%2C%20Sbus%2C%20Remote%2C%20SRXL%2C%20SumD%2C%20PPM%2C%20etc)%0A-Configuration%20method%20in%20use%3F%20Quick%20Set%3F%20New%20Model%20Wizard%20in%20Config%20Tool%3F%0A-Description%20of%20issue%2C%20etc%0A-For%20many%20questions%20we%20will%20want%20to%20know%20the%20LED%20states%20of%20the%20various%20devices%20around%20the%20issue.%0A%0AName%3A%0APhone%20Number%3A | + | [mailto:aurasupport@flexinnovations.com?subject=Aura%20Product%20Support&body=Due%20to%20the%20Flexible%20nature%20of%20the%20Aura%2C%20when%20seeking%20support%2C%20it%20will%20likely%20go%20faster%20and%20smoother%20if%20you%20advise%3A%0A-Aura%20Type%3A%20Extra%20or%20Open%20Stock%0A-Brand%20and%20Model%20of%20Transmitter%20in%20use%0A-Brand%20and%20Model%20of%20Receiver(s)%20in%20use%0A-Type%20of%20Reciever%20connection%20and%20port%20(PWM%2C%20Xbus%2C%20Sbus%2C%20Remote%2C%20SRXL%2C%20SumD%2C%20PPM%2C%20etc)%0A-Configuration%20method%20in%20use%3F%20Quick%20Set%3F%20New%20Model%20Wizard%20in%20Config%20Tool%3F%0A-Description%20of%20issue%2C%20etc%0A-For%20many%20questions%20we%20will%20want%20to%20know%20the%20LED%20states%20of%20the%20various%20devices%20around%20the%20issue.%0A%0AName%3A%0APhone%20Number%3A E-mail Aura Support] |
<a href="mailto:aurasupport@flexinnovations.com?subject=Aura%20Product%20Support&body=Due%20to%20the%20Flexible%20nature%20of%20the%20Aura%2C%20when%20seeking%20support%2C%20it%20will%20likely%20go%20faster%20and%20smoother%20if%20you%20advise%3A%0A-Aura%20Type%3A%20Extra%20or%20Open%20Stock%0A-Brand%20and%20Model%20of%20Transmitter%20in%20use%0A-Brand%20and%20Model%20of%20Receiver(s)%20in%20use%0A-Type%20of%20Reciever%20connection%20and%20port%20(PWM%2C%20Xbus%2C%20Sbus%2C%20Remote%2C%20SRXL%2C%20SumD%2C%20PPM%2C%20etc)%0A-Configuration%20method%20in%20use%3F%20Quick%20Set%3F%20New%20Model%20Wizard%20in%20Config%20Tool%3F%0A-Description%20of%20issue%2C%20etc%0A-For%20many%20questions%20we%20will%20want%20to%20know%20the%20LED%20states%20of%20the%20various%20devices%20around%20the%20issue.%0A%0AName%3A%0APhone%20Number%3A">aurasupport@flexinnovations.com</a> | <a href="mailto:aurasupport@flexinnovations.com?subject=Aura%20Product%20Support&body=Due%20to%20the%20Flexible%20nature%20of%20the%20Aura%2C%20when%20seeking%20support%2C%20it%20will%20likely%20go%20faster%20and%20smoother%20if%20you%20advise%3A%0A-Aura%20Type%3A%20Extra%20or%20Open%20Stock%0A-Brand%20and%20Model%20of%20Transmitter%20in%20use%0A-Brand%20and%20Model%20of%20Receiver(s)%20in%20use%0A-Type%20of%20Reciever%20connection%20and%20port%20(PWM%2C%20Xbus%2C%20Sbus%2C%20Remote%2C%20SRXL%2C%20SumD%2C%20PPM%2C%20etc)%0A-Configuration%20method%20in%20use%3F%20Quick%20Set%3F%20New%20Model%20Wizard%20in%20Config%20Tool%3F%0A-Description%20of%20issue%2C%20etc%0A-For%20many%20questions%20we%20will%20want%20to%20know%20the%20LED%20states%20of%20the%20various%20devices%20around%20the%20issue.%0A%0AName%3A%0APhone%20Number%3A">aurasupport@flexinnovations.com</a> | ||
Revision as of 15:23, 5 January 2016
Review the various Online Resources
Contact Flex Innovations
aurasupport@flexinnovations.com
Due to the Flexible nature of the Aura, when seeking support, it will likely go faster and smoother if you advise:
- Aura Type: Extra or Open Stock
- Brand and Model of Transmitter in use
- Brand and Model of Receiver(s) in use
- Type of Reciever connection and port (PWM, Xbus, Sbus, Remote, SRXL, SumD, PPM, etc)
- Configuration method in use? Factory set Extra? Quick Set? New Model Wizard in Config Tool?
- Description of issue, etc
- For many questions we will want to know the LED states of the various devices around the issue.
